Here are answer to some of the common questions. If there are any further queries Mel will always be available and willing to assist.
Do I need a referral?
What to bring to your appointment?
- Any relevant x-rays and scans
- Medicare card
- Private hospital cover card
- Any further relevant information regarding your health (medications, previous surgeries etc)
Upon arrival for your first appointment, you will be required to complete our patient registration and health history forms. If you would prefer, you can complete these online now – one less thing to think about when you come to see us!
Workplace or motor vehicle injury?
If you have a compensable claim you will need to bring the claim number, case manager name and phone number your initial consultation. The more information you bring the more it will streamline this process for you.
If you consent for surgery, a ‘Request for Surgery Approval’ will be sent to the insurance company. Most of the time the insurance company will require a report from Dr Alexander. Once the report has been completed and we have received written approval for surgery we will be able to get you booked in.
Will I need any further x-rays or scans?
Subsequent consultations are charged at $98; you will receive a rebate from Medicare of $38.25.
Consideration will be shown for pensioners or concession card holders however this should be discussed with the rooms prior to your appointment with Dr Alexander.
What if I need surgery?
You will be given a thorough estimate of any out-of-pocket expenses that are anticipated with your surgery. We always strive to keep these to a minimum, the exact amount will depend on what procedure you are having, your health insurance and any post-operative care that may be recommended. We firmly believe that it is only fair that you are well aware of these anticipated expenses prior to commencing your surgical journey.
Where does Dr Alexander consult and operate?
Justin has additional admitting and operating rights at Calvary North Adelaide and Ashford Hospital and in certain circumstances this may be recommended for your surgery. This will be discussed in more detail at your consultation.
Dr Alexander also works as part of the specialist Upper Limb Unit at the Royal Adelaide Hospital.
Driving after surgery?
Seeking a second opinion?
With your permission, correspondence from this consultation will be sent to your GP and original surgeon before any further plans regarding treatment are made.